CASTELLO HANDMADE JEWELRY | LIFETIME GUARANTEE
Lifetime Guarantee
It's simple and straightforward.
Lifetime Guarantee means we replace all defective parts for free forever!
Our luxury beaded bracelets are made of high-quality natural stones and real 925 silver. We encourage you to wear them 24/7 under any conditions!
Some of our best clients wear them day and night, summer and winter, in the sea and in the shower.
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We've got you covered for any stone, silver or wear-and-tear problems.
The process?
Send it by post to our address and pay only for the shipping cost. Nothing more. Everything else is on us.
We receive your asset, we evaluate its condition and repair it.
All in all it's like receiving a new one. May be a bit better because you already have a long-lasting relationship with your own one.
Repairing in most cases involves:
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Replacing the inner string
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Polishing all silver parts
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Replacing the Castello silver tag
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Replacing any cracked or broken stones